/* this style sheet is common to hdp and happyfox */
a{ text-decoration:none;}
.clear{clear:both;}
.center{margin:auto;padding:auto;}
.txtcenter{text-align:center;}
.col{padding:5px;margin-right:0;background-color:blue;}
.block_title{background-color:#f9f9f9;}
.border{border:1px solid #000;}
.pad5{padding:5px;}
.pad6{padding:6px;}
.pad7{padding:7px;}
.pad10{padding:10px;}
.marg0{margin-right:0px;}
.margr0{margin-right:0px;}
.right{text-align:right;}
.padleft{padding-left:27px;}
.underline{text-decoration:underline;}
.marg_left9{margin-left: 9px;}
.pad_left27{padding-left: 27px;}
.assign_link{cursor:pointer;text-decoration:underline;color:red;font-weight:bold;}
/* Top menu */
ul#navlist {
display:block;
padding: 0 1.5em 1.5em 3.333em;
display:inline-table;
}
#navlist li
{
/*display: inline;*/
float:left;
display:block;
list-style-type: none;
padding-right: 16px;
text-align: right;
font-weight: 300;
}
#navlist a {
	font-size: 1em;

}
#navlist a:hover {
	color: #ccc;
	font-size: 1em;
}
.topmenu{text-align:right;color:#CCC;}
.topmenu a{color:#ccc;padding: 0 4px;}
.topmenu a:hover {color:#FFF; /*color:#78B4F8;*/}
#search_form{padding-right:10px;}

/* Report */
.report_enable{background-color:#E0F3F9;margin-bottom:15px;border:1px solid #eee;}
.report_disable{background-color:#F9F9f9;margin-bottom:15px;border:1px solid #eee;}
.report_disable:hover {background-color:#E0F3F9;margin-bottom:15px;border:1px solid #eee;}
.custom_radio{margin-right:-20px;}


/* Main menu and Submenu css*/
.mainmenu > a.rounded { border-radius: 5px 5px 0 0; }
a.rounded{
	outline: none;
	border: none;
	text-decoration: none;
	cursor: pointer;
	white-space: nowrap;
	vertical-align: middle;
	display: -moz-inline-box;
	display: inline-block;
    -webkit-border-radius: 5px;
    -moz-border-radius: 5px;
    border-radius: 5px;
  }
a.tab, a.smalltab
{
	margin-top: 0.3em;
	margin-right:0.2em;
	margin-bottom:4px;
}
a.tab {font-size:14px;/*background-color: #A8D8F0;*/padding: 5px 14px 5px 14px; font-weight: 300;}
a.tab:hover {opacity:0.8;}
a.tab_selected {font-weight: 500;border-bottom-color: #BCDAFC;padding-bottom:11px;margin-bottom:-2px;}
a.tab_selected:hover {opacity:1}
a.smalltab{font-weight: 300; font-size:12px;padding: 5px 5px 5px 7px;}
a.smalltab:hover {opacity:0.8}
a.smalltab_selected {font-weight: 500;padding: 5px 7px 5px 7px;}
.submenu{padding:6px 0px 6px 0px;}

/*
#mainmenu {
	list-style: none;
}
#mainmenu li {
	display: block;
	float: left;
}
#mainmenu li a {
	display: block;
	background: #00FF00;
	padding: 6px 10px;
	margin-right: 10px;
}
*/
/* Error, Notice, Success Message Classes */
.error, .notice, .success {padding:.4em;margin-bottom:1em;border:2px solid #ddd;font-size: 130%;text-align: center;}
.error {background:#FBE3E4;color:#8a1f11;border-color:#FBC2C4;}
.notice {background:#FFF6BF;color:#514721;border-color:#FFD324;display:inline-block;}
.success {background:#E6EFC2;color:#264409;border-color:#C6D880;}
.error a {color:#003366;text-decoration: underline;}
.notice a {color:#003366;text-decoration: underline;}
.success a {color:#003366;text-decoration: underline;}


/* Tickets View table */
.firstcol{margin-right:-10px;}
.attach img{margin-top:2px;}

.ticket-new{background-color:#FFFF99;}
.ticket-content-new{background-color:#FFFFE0;}
.ticket-status-new{background:center url('/media/images/new.gif') no-repeat;padding:2px;color:white;}

.ticket-open{background-color:#D1ECF6;}
.ticket-content-open{background-color:#FAFDFE;}
.ticket-status-open{background:center url('/media/images/open.gif') no-repeat;padding:2px;color:white;}

.ticket-hold{background-color:#EBCCCC;}
.ticket-content-hold{background-color:#FBF5F5;}
.ticket-status-hold{background:center url('/media/images/hold.gif') no-repeat;padding:2px;color:white;}

.ticket-closed{background-color:#cccccc;}
.ticket-content-closed{background-color:#F0F0F0;}
.ticket-status-closed{background:center url('/media/images/closed-sts.gif') no-repeat;padding:2px;color:white;}

.ticket-spam{background-color:#D6BD84;}
.ticket-content-spam{background-color:#F7E7D6;}
.ticket-status-spam{background:center url('/media/images/spam.gif') no-repeat;padding:2px;color:white;}

.client{border-bottom:1px solid #000;color:#000;}
.tktoptions{padding-top:10px;}
.uppercase{text-transform:uppercase;}
.padtop-12 {padding-top:12px;}
.padbottom-5 {padding-bottom: 5px;}
.ticketlist {text-decoration: none; color:#333;}
.ticketlist:hover {text-decoration:underline; color:#000;}
.smallfont {font-size: 11px;}
.pointer {cursor:pointer;}

/* Page title */
.pagetitle {padding-top:6px;margin-bottom:2px;color:#000; font-size: 1.5em; font-weight: 500;}
.pagedesc {padding-top:0px;margin-bottom:2px;color:#999; font-size: 0.95em; font-weight: 300;}
.block_title select{width:120px;}
.block_title{background-color:#eee;}
.pagetitle-links a{color:#333;}
.ticket-header{height:70px;}
.ticket-header-new{background:url('/media/images/ticket-new-icon.png') center no-repeat;}
.ticket-header-open{background:url('/media/images/ticket-open-icon.png') center no-repeat;}
.ticket-header-hold{background:url('/media/images/ticket-hold-icon.png') center no-repeat;}
.ticket-header-closed{background:url('/media/images/ticket-closed-icon.png') center no-repeat;}
.ticket-header-spam{background:url('/media/images/ticket-spam-icon.png') center no-repeat;}

/* Search Box */
.dropdown
{
	margin:0px;
	width:220px;
	border:1px solid #ccc;
	position:absolute;
	background:#fff;
	padding:6px;
}
.dropdown select{width:65%;}

.dropdown ul{margin:0px;padding:3px;}
.dropdown ul li{margin-top:10px;list-style:none;}
.dropdown select{font-size:11px;}



.boxheader {border:0px solid #000; padding:3;margin:0;background:blue;}

.padnul{
	margin-right:0px;}

/* Footer */
.footer{border-top:8px solid;margin-top:20px;}
.footerleft{padding-left:35px;}
.footerright{padding-right:35px;}
.footer a{color:#000;}

/*ticket detail admin page */

.open-boxborder{border:1px solid #D1ECF6;}
.margl{margin-left:10px;} /* Used for the separation of links */
.margr{margin-right:10px;}/* Used for the separation of links */
.margb{margin-bottom:3px;}/* Used for the separation of boxes */
.margt{margin-top:3px;}
.move{margin-left:150px;} /* For move tickets */
/* Page title */
/* Triggers */
.trigger{background-image:url("/media/images/plus-expand.gif");background-repeat:no-repeat;}
.triggercustom{background-image:url("/media/images/plus-expand.gif");background-repeat:no-repeat;}
.triggerprivate{background-image:url("/media/images/plus-expand.gif");background-repeat:no-repeat;}
.triggerintcustom{background-image:url("/media/images/plus-expand.gif");background-repeat:no-repeat;}

.trigger b{margin-left:15px;}
.triggercustom b{margin-left:15px;}
.triggerprivate b{margin-left:15px;}
.triggerintcustom b{margin-left:15px;}
.toggle_container {overflow: hidden;clear: both;}
.toggle_containercustom {overflow: hidden;clear: both;}
.toggle_containerprivate {overflow: hidden;clear: both;}
.toggle_intcontainercustom {overflow: hidden;clear: both;}
.active{background-image: url("/media/images/minus.gif");background-repeat:no-repeat;}
.activecustom{background-image: url("/media/images/minus.gif");background-repeat:no-repeat;}
.activeprivate{background-image: url("/media/images/minus.gif");background-repeat:no-repeat;}

.disable{background-color:#ccc;background-image:none;}
/* Client Info */
.borderb{border-bottom:1px solid #eee;}
/* Dark Blue boxes */
.tags{background-color:#003366;color:#fff;}
.tags a{background-color:#003366;color:#fff;}

/* Settings for Dropdown Oprions  in ticket detailed page */
.opt:hover {background-color:#333;color:#fff;}
.opt{border-bottom:1px solid #999;color:#000;}
.opt img{padding-right:5px;}
.dropdown-headerbg{font-size:11px;height:30px;background:url('/media/images/dropdown-bg.png') no-repeat;}
.dropdown-headerbg img{padding:2px;}
.dropdown-header{font-size:11px;height:30px;background:url('/media/images/button-bg.png') no-repeat;}
.dropdown-header img{padding:2px;}
.dropdown-list{width:170px;position:absolute;background-color:#eee;color:#fff;display:none;}
.dropdown-list a{color:#333;display:block;}
.dropdown-list a:hover {color:#fff;}
.opt:hover a{color:#fff;}

/* Settings for Related tickets */
.showrelated{color:#fff;}
.showrelated:hover{color:#000;}

/* css for custom filter  in tickets view page  */
.custombutton
{
    padding-top:10px;
    font-size:13px;
    font-weight:bold;
    height:30px;
    background:center url('/media/images/button-bg.png') no-repeat;
}
.customblock
{
	padding:0px;
    font-size:12px;text-align:left;
}

.customblock h4{margin-bottom:10px;font-weight:bold;color:#999;}

/* editable custom field creation on javascript call */

/* editable custom field creation on javascript call */
.tktdetail-box{}
.singleline-field{margin:0px;}
/*.wrap{word-wrap: break-word;}*/
.borderb{padding-top:5px;margin:0px;}


/* Settings for the operator dropdown in reports/smartrules conditions */
div.operator
{
    padding-left:15px;
}

.block{display:block;}
.tktdetail-box{}

.suggestion-container {
	position: relative;
	width: 300px;
}
div.client-suggestion-box {
  border: #ccc solid 1px;
  display: none;
  clear: both;
  position: absolute;
  z-index: 100;
  background: #f3f8fb;
  top: 30px;
  left: 10px;
}

.client-suggestion-box {
  border: #ccc solid 1px;
  display: none;
  clear: both;
  position: absolute;
  z-index: 100;
  background: #f3f8fb;
}

div.client-suggestion {
  border-bottom: #ccc solid 1px;
  padding: 3px;
  margin: 2px;
}
div.client-suggestion.hover {
  cursor: pointer;
  background-color: #ffff99;
}


div#staff-suggestion-box {
  border: #ccc solid 1px;
  display: none;
  clear: both;
  position: absolute;
  z-index: 100;
  background: #f3f8fb;
  top: 30px;
  left: 10px;
}

.staff-suggestion-box {
  border: #ccc solid 1px;
  display: none;
  clear: both;
  position: absolute;
  z-index: 100;
  background: #f3f8fb;
}

div.staff-suggestion {
  border-bottom: #ccc solid 1px;
  padding: 3px;
  margin: 2px;
}
div.staff-suggestion.hover {
  cursor: pointer;
  background-color: #ffff99;
}

div.padr-10 {
	padding-right: 10px;
}
#kb-header {
border-bottom: 2px solid;
}
#back-to-tickets-view {
color:black;
}

a.raised-by-no-email:hover {
    background: url("../img/update_active.png") right no-repeat;
}

.merge-disable{
    opacity:0.5;
    //pointer-events: none;
    cursor: default;
}

.note {
    background:#FFF6BF;
    border-color:#FFD324;
    color: black !important;
    padding: 6px;
}

.note_error {
    color: red !important;
}

.errors_categories {
  padding: 5px;
  padding-left: 20px;
}

/*---- Mailchimp Info related -----*/

.mailchimp_ticket{
  padding: 5px 10px;
}

#mailchimp_info_container ul {
  list-style-type: none;
  margin: 2px 0px 0px 0px;
  padding: 0px;
}

#mailchimp_info_container ul li{
  margin-bottom: 2px;
}

#mailchimp_info_container .label{
  padding: 4px 0 0 8px;
  font-size: 15px;
  font-weight: bold;
  color: #000;
  font-family: inherit;
  margin-bottom: 5px;
}
#mailchimp_info_container .content{
  font-weight: normal;
  font-size: 14px;
  color: #666;
  padding: 0 0 8px 8px;
}

.mailchimp_tooltipspy {
    position: relative;
    background: #000;
    font-size: 11px !important;
    padding: 3px 5px !important;
    color: #FFF !important;
    border-radius: 5px !important;
    max-width: 200px;
}
.mailchimp_tooltipspy:after {
    left: 99%;
    top: 50%;
    border: solid transparent;
    content: " ";
    height: 0;
    width: 0;
    position: absolute;
    pointer-events: none;
    border-color: rgba(0, 0, 0, 0);
    border-left-color: #000;
    border-width: 10px;
    margin-top: -10px;
}

#edit-mailchimp-subscriptions{
  display: none;
}

.sent_at{
  margin-top: 2px;
  font-size: 12px;
  font-style: italic;
  padding-left: 25px;
}

#mailchimp_info_container .progress{
  color: #000;
  font-weight: bold;
}


.contact_group_tooltipspy {
    position: relative;
    background: #000;
    font-size: 11px !important;
    padding: 5px !important;
    color: #FFF !important;
    border-radius: 5px !important;
    max-width: 300px;
}
.contact_group_tooltipspy:after {
    top: 100%;
    left: 50%;
    border: solid transparent;
    content: " ";
    height: 0;
    width: 0;
    position: absolute;
    pointer-events: none;
    border-color: rgba(0, 0, 0, 0);
    border-top-color: #000;
    border-width: 5px;
    margin-left: -5px;
}

.contact_group_tooltipspy {
    position: relative;
    background: #000;
    font-size: 11px !important;
    padding: 5px !important;
    color: #FFF !important;
    border-radius: 5px !important;
    max-width: 300px;
}
/*
.tooltipsy-right {
    left: 5px;
}
.tooltipsy-right:after {
    right: 100%;
    top: 50%;
    border: solid transparent;
    content: " ";
    height: 0;
    width: 0;
    position: absolute;
    pointer-events: none;
    border-color: rgba(0, 0, 0, 0);
    border-right-color: #000;
    border-width: 5px;
    margin: 0;
    margin-top: -5px;
}
*/
.import_stats{
  color: #000000 !important;
  font-size: 1.1em !important;
}

.disabled_input{
  color: #666;
}


/*manage status auto assignment*/

a.link_in_error{
  text-decoration: underline;
  color: black;
/*Auto assignment change availability status*/

.radio_aligned_with_text{
  vertical-align: middle;
  margin-top: -3px;
}

.aa_choice_container{
  padding: 3px 0px !important;
}