body {
  background: #F5F5F5;
}
.ie body {
  background: #e6e6e6;
}

pre {
 white-space: pre-wrap;       /* css-3 */
 white-space: -moz-pre-wrap;  /* Mozilla, since 1999 */
 white-space: -pre-wrap;      /* Opera 4-6 */
 white-space: -o-pre-wrap;    /* Opera 7 */
 word-wrap: break-word;       /* Internet Explorer 5.5+ */
}

.wordwrap {
 word-wrap: break-word;
}

#header {
  color: #FFF;
}
.wrap {
  text-align: left;
  margin: 0 auto;
  width: 960px;
  padding: 0 10px;
  overflow: hidden;
}
.wrap-fix { overflow: visible; }

.left { float: left; }
.right { float: right; }

.margin0 {
  margin: 0;
}

.padding0 {
  padding: 0 !important;
}

.padding0 {
  padding: 0 !important;
}

/* Buttons across the app */
/** TODO: Remove all CSS that used the old button type**/
/*
* Smooth HTML+CSS buttons by pr
*/

.smooth-button {
  border: none;
  background: none;
  margin: 2px 6px 0 0;
  padding: 0;
  text-decoration: none;
  color: black;
  font-weight: normal;
  cursor: pointer;
  display: inline-block;
  font-family: 'Lucida Grande', 'Lucida Sans Unicode', 'Lucida Sans', sans-serif;
  font-size: 1em;
  line-height: 1.5em;
  padding: 0.3em 0.95em;
  border: none;
  -webkit-border-radius: 0.5em;
     -moz-border-radius: 0.5em;
          border-radius: 0.5em;

  color: #FFF;
  text-shadow: #666 -1px -1px 0px;
  background: #999;
  background-image: -moz-linear-gradient(top, #AAA, #777);
  background-image: -webkit-gradient(linear,left top,left bottom,color-stop(0, #AAA),color-stop(1, #777));
/*  filter: progid:DXImageTransform.Microsoft.gradient(startColorStr='#BBBBBB', EndColorStr='#888888');*/
  -ms-filter: "progid:DXImageTransform.Microsoft.gradient(startColorStr='#BBBBBB', EndColorStr='#888888')";
  -webkit-box-shadow: 0px 1px 2px #222;
     -moz-box-shadow: 0px 1px 2px #222;
      box-shadow: 0px 1px 2px #222;
}
.cancel-button {
  color: #FFF;
  text-shadow: #999 -1px -1px 0px;
  background: #AAA;
  background-image: -moz-linear-gradient(top, #DDD, #AAA);
  background-image: -webkit-gradient(linear,left top,left bottom,color-stop(0, #DDD),color-stop(1, #AAA));
/*  filter: progid:DXImageTransform.Microsoft.gradient(startColorStr='#DDDDDD', EndColorStr='#AAAAAA');*/
  -ms-filter: "progid:DXImageTransform.Microsoft.gradient(startColorStr='#DDDDDD', EndColorStr='#AAAAAA')";
  -webkit-box-shadow: 0px 1px 2px #666;
     -moz-box-shadow: 0px 1px 2px #666;
      box-shadow: 0px 1px 2px #666;
}
.smooth-button:hover,
.smooth-button:focus {
  color: #ffffff;
  text-shadow: #000 -1px -1px 0px;
  background: #444;
  background-image: -moz-linear-gradient(top, #666, #444);
  background-image: -webkit-gradient(linear,left top,left bottom,color-stop(0, #777),color-stop(1, #444));
/*  filter: progid:DXImageTransform.Microsoft.gradient(startColorStr='#666666', EndColorStr='#444444');*/
  -ms-filter: "progid:DXImageTransform.Microsoft.gradient(startColorStr='#666666', EndColorStr='#444444')";
  -webkit-box-shadow: 0px 1px 2px #000;
     -moz-box-shadow: 0px 1px 2px #000;
          box-shadow: 0px 1px 2px #000;

}
.smooth-button:disabled, .smooth-button:disabled:active {
  color: #FFF;
  text-shadow: #999 -1px -1px 0px;
  background: #AAA;
  background-image: -moz-linear-gradient(top, #DDD, #AAA);
  background-image: -webkit-gradient(linear,left top,left bottom,color-stop(0, #DDD),color-stop(1, #AAA));
/*  filter: progid:DXImageTransform.Microsoft.gradient(startColorStr='#DDDDDD', EndColorStr='#AAAAAA');*/
  -ms-filter: "progid:DXImageTransform.Microsoft.gradient(startColorStr='#DDDDDD', EndColorStr='#AAAAAA')";
  -webkit-box-shadow: 0px 1px 2px #666;
     -moz-box-shadow: 0px 1px 2px #666;
      box-shadow: 0px 1px 2px #666;
}
.smooth-button:active {
  text-shadow: #666 -1px -1px 0px;
  background: #999;
  -webkit-box-shadow: inset 0px 1px 2px #555;
     -moz-box-shadow: inset 0px 1px 2px #555;
      box-shadow: inset 0px 1px 2px #555;
}

.smooth-button.button-left {
  -webkit-border-radius: 0;
     -moz-border-radius: 0;
          border-radius: 0;

   -webkit-border-top-left-radius: 0.9em;
-webkit-border-bottom-left-radius: 0.9em;
       -moz-border-radius-topleft: 0.9em;
    -moz-border-radius-bottomleft: 0.9em;
           border-top-left-radius: 0.9em;
        border-bottom-left-radius: 0.9em;

    margin: 0;
    font-size: 0.6em;
}
.smooth-button.button-right {
  -webkit-border-radius: 0;
     -moz-border-radius: 0;
          border-radius: 0;

   -webkit-border-top-right-radius: 0.9em;
-webkit-border-bottom-right-radius: 0.9em;
       -moz-border-radius-topright: 0.9em;
    -moz-border-radius-bottomright: 0.9em;
           border-top-right-radius: 0.9em;
        border-bottom-right-radius: 0.9em;

    margin: 0;
    font-size: 0.6em;
}

.ie .smooth-button { font-weight: bold; font-size: 11px; border: 1px solid #666;}

/* IE Hacks can be now written more easily. Just prepend .ie in front of the class name to write your IE hack.
** Don't need message IF IE lines inside head tag */

/* End of smooth button code */

/* SEARCH BOX */
#search-box {
  background: #FFF;
  border: 1px solid #AAA;
  display: block;
  float: right;
  width: 360px;
  height: 24px;
  position: relative;
  -webkit-border-radius: 2px;
  -moz-border-radius: 2px;
  border-radius: 2px;
}
#search-text, #search-go {
  margin: 0;
  padding: 0;
  border: 0;
  outline: 0;
}
#search-text {
  display: block;
  position: absolute;
  top: 0;
  left: 10px;
  width: 326px;
  height: 24px;
}
#search-go {
  display: block;
  position: absolute;
  top: 0;
  right: 0;
  background: url('../img/search_ico.png') no-repeat;
  background-position: 0 0;
  width: 66px;
  height: 24px;
  border: 0;
  cursor: pointer;
}

/* SEARCH CONTACTS */
#search-contacts-box {
  background: #FFF;
  border: 1px solid #AAA;
  display: block;
  float: right;
  width: 160px;
  height: 24px;
  position: relative;
  -webkit-border-radius: 10px;
  -moz-border-radius: 10px;
  border-radius: 10px;
  margin: 10px 0;
}
#search-contacts-text, #search-contacts-go {
  margin: 0;
  padding: 0;
  border: 0;
  outline: 0;
}
#search-contacts-text {
  display: block;
  position: absolute;
  top: 0;
  left: 10px;
  width: 126px;
  height: 24px;
}
#search-contacts-go {
  display: block;
  position: absolute;
  top: 0;
  right: 0;
  background: url('../img/search_ico.png') no-repeat;
  background-position: 0 0;
  width: 24px;
  height: 24px;
  border: 0;
  cursor: pointer;
}

.clear-search {
color:#06E;
font-size:13px;
}

.save-search {
color:#06E;
font-size:13px;
}

/* SEARCH REPORTS */
#search-reports-box {
  background: #FFF;
  border: 1px solid #AAA;
  display: block;
  float: right;
  width: 180px;
  height: 24px;
  position: relative;
  -webkit-border-radius: 10px;
  -moz-border-radius: 10px;
  border-radius: 10px;
  margin: 10px 0;
}
#search-reports-text, #search-reports-go {
  margin: 0;
  padding: 0;
  border: 0;
  outline: 0;
}
#search-reports-text {
  display: block;
  position: absolute;
  top: 0;
  left: 10px;
  width: 146px;
  height: 24px;
}
#search-reports-go {
  display: block;
  position: absolute;
  top: 0;
  right: 0;
  background: url('../img/search_ico.png') no-repeat;
  background-position: 0 0;
  width: 24px;
  height: 24px;
  border: 0;
  cursor: pointer;
}

h2#logo {
  font-size: 1.4em;
  margin: 0;
  padding: 0;
}
/* LIGHT BLUE RIBBON */
.top-ribbon {
  border-bottom: 1px dotted #ccc;
  padding: 10px 0;
}
.top-ribbon a {
  color: #fff;
}
.top-ribbon a:hover {
  text-decoration: none;
}
select { margin: 0; padding: 0; }
.select0 { width: 180px; }
.select1 { width: 160px; }
.select2 { width: 140px; }
.select3 { width: 120px; }
.select4 { width: 95px; }
.select5 { width: 80px; }
.select6 { width: 60px; }
.select7 { width: 70px; }
.select8 { width: 20px; }
.select9 { width: 240px; }
.select10 { width: 192px; }
.select-expand { width: auto; }
select[disabled] { cursor: not-allowed; }

.top-ribbon-nav a {
  color: #666;
  margin-right: 15px;
  }

.top-ribbon-nav a:hover {
  text-decoration: underline;
  }

/* Start - Export Tickets - Reports */
.reports-tickets-export-box {
  max-height: 600px;
  overflow-y: scroll;
  margin-bottom: 30px;
  padding-right:20px;
}

.reports-tickets-export-box h4 {
  display: inline-block;
}
/* End - Export Tickets - Reports */

/* Welcome page helping links */

.welcome-action a {
  font-size: 2em;
  color: #0066CC;
  }
.welcome-action a:visited {
  color: #0066CC;
}

.welcome-action-1 a {
  font-size: 1.4em;
  color: #0066CC;
  }
.welcome-action-1 a:visited {
  color: #0066CC;
  }


/* ERROR BOX */
.error-box,.notice-box {
  color: #000;
  border-top: 1px dotted #eee;
  border-bottom: 1px dotted #eee;

  /* For IE 5.5 - 7 */
/*  filter: progid:DXImageTransform.Microsoft.Shadow(Strength=3, Direction=180, Color='#AAAAAA');*/
  /* For IE 8 */
  -ms-filter: "progid:DXImageTransform.Microsoft.Shadow(Strength=3, Direction=135, Color='#AAAAAA')";
  -moz-box-shadow: 1px 1px 10px #AAA;
  -webkit-box-shadow: 1px 1px 10px #AAA;
  box-shadow: 1px 1px 10px #AAA;

  text-align: center;
  margin: 15px 0 0 0;
  padding: 6px 0;

  font-size: 1.2em;
  font-weight: 500;
}
.error-box {
  background: #F3F8FB;
}
.error-box a, .notice-box a {
  font-weight: bold;
  text-decoration: underline;
}

/* No TICKETS */
.no-tickets {
  color: #888;
  background: #FFF;
  border: 1px solid #AAA;

  /* For IE 5.5 - 7 */
/*  filter: progid:DXImageTransform.Microsoft.Shadow(Strength=3, Direction=180, Color='#AAAAAA');*/
  /* For IE 8 */
  -ms-filter: "progid:DXImageTransform.Microsoft.Shadow(Strength=3, Direction=135, Color='#AAAAAA')";
  -moz-box-shadow: 1px 1px 3px #AAA;
  -webkit-box-shadow: 1px 1px 3px #AAA;
  box-shadow: 1px 1px 3px #AAA;

  font-size: 16px;
  text-align: center;
  margin: 35px 0;
  padding: 6px 0;
}
.no-tickets a {
  font-weight: bold;
  text-decoration: underline;
}

/* PERFORM ACTION */
.perform-action .span-1 input {
  margin-left: 15px;
  margin-top: 0;
}
.next-prev-tickets {
  margin: 0;
  padding: 0;
}
.next-prev-tickets img {
  margin: -2px;
  padding: 0;
}

/* THE TICKET BOX */
.ticket-box {
  display: block;
  margin: 5px 0;
}
.no-of-replies {
font-size:12px;
font-weight:normal;
color:#CCC;
}
/* CHECK BOX PART */
.checkbox {
  background: #F5F5F5;
  text-align: center;
  width: 40px;
  margin-right: 0;
  margin-top: 36px;
  padding: 25px 0;

  /* For IE 5.5 - 7 */
/*  filter: progid:DXImageTransform.Microsoft.Shadow(Strength=3, Direction=180, Color='#AAAAAA');*/
  /* For IE 8 */
  -ms-filter: "progid:DXImageTransform.Microsoft.Shadow(Strength=3, Direction=135, Color='#AAAAAA')";
  -moz-box-shadow: 1px 1px 5px #AAA;
  -webkit-box-shadow: 1px 1px 5px #AAA;
  box-shadow: 1px 1px 5px #AAA;

  -moz-border-radius-topleft: 10px;
  -moz-border-radius-bottomleft: 10px;
  -webkit-border-top-left-radius: 10px;
  -webkit-border-bottom-left-radius: 10px;
  border-top-left-radius: 10px;
  border-bottom-left-radius: 10px;
  border-radius: 10px 0 0 10px;

}

/* THE MAIN SECTION OF THE TICKET BOX */
.mainbox {
  background: #FFF;
  padding: 10px 0 0 0;
  margin-top: 10px;
  margin-bottom: 0;
  /* For IE 5.5 - 7 */
/*  filter: progid:DXImageTransform.Microsoft.Shadow(Strength=3, Direction=180, Color='#AAAAAA');*/
  /* For IE 8 */
  -ms-filter: "progid:DXImageTransform.Microsoft.Shadow(Strength=3, Direction=135, Color='#AAAAAA')";
  -moz-box-shadow: 1px 1px 10px #AAA;
  -webkit-box-shadow: 1px 1px 10px #AAA;
  box-shadow: 1px 1px 10px #AAA;

  -moz-border-radius-topleft: 10px;
  -moz-border-radius-topright: 10px;
  -webkit-border-top-left-radius: 10px;
  -webkit-border-top-right-radius: 10px;
  border-top-left-radius: 10px;
  border-top-right-radius: 10px;
  border-radius: 10px 10px 0 0;

  -webkit-background-clip: padding-box;
}

.include-bottom {
  -moz-border-radius-bottomleft: 10px;
  -moz-border-radius-bottomright: 10px;
  -webkit-border-bottom-left-radius: 10px;
  -webkit-border-bottom-right-radius: 10px;
  border-bottom-left-radius: 10px;
  border-bottom-right-radius: 10px;
}

.ie .mainbox {
  border: 1px solid #ccc;
}
.ie .actionbox {
  border: 1px solid #ccc;

}
.ie .message-box {
  border: 1px solid #ccc;
}

.mainbox a { color: #444; text-decoration: underline; }
.mainbox a:hover { color: #333; }
.ticket-id {
  text-align: center;
  padding-top: 5px;
}
.left-align{
text-align:left;
}
.ticket-id .id {
  color: #333;
}
.ticket-id {
  font-size: 10px;
  margin-top: 4px;
}
.small-txt {
  font-size: 10px;
}
.big-txt { font-size: 16px; }
.status {
  padding: 3px 3px;
  margin: 2px 0 0 0;
  text-align: center;
  color: #FFF;
  text-transform: uppercase;
  font-size: 1.05em;
}
/* Status Colors */
/* .solved { background: #99CC00; } */
/* .confirm-solved { background: #99CC00; } */
/* .open { background: #0066CC; } */
/* .new { background: #FF9900; } */
/* .closed { background: #666666; } */
/* .on-hold { background: #999933; } */

.private-note { background: #FFCC66; }
.twitter-note { background: #55acee; }
.jira-note, .github-note, .internal-note { background: #205081; }
.sms-note { background: #E52E24; }
.forward { background: #006666; }

.priority {
  padding: 4px 12px;
  text-align: left;
  color: #FFF;
}
/* Priority Colors */
/* .low { background: #99CC00; } */
/* .medium { background: #00CC00; } */
/* .high { background: #999933; } */
/* .critical { background: #0066CC; } */
/* .urgent { background: #FF9900; } */

.ticket {
  padding: 5px 5px 0 5px;
}
.ticket h3, .ticket h3 a {
  color: #333;
  font-size: 16px;
  font-weight: bold;
  text-decoration: none;
  margin: 0 0 10px 0;
}
.ticket h3 a:hover { text-decoration: underline; }
.ticket p {
  color: #666;
}

.last-updated {
  color: #AAA;
  padding-top: 1px;
  text-transform: lowercase;
}
.last-updated .time {
  color: #444;
  font-size: 12px;

}

/** Auto Save Related **/
.auto_save_success {
    float: right;
    color: green;
    font-weight: bold;
    margin-right: 2%;
}
.auto_save_failure {
    float: right;
    color: red;
    font-weight: bold;
    margin-right: 2%;
}

/***********************/

/* THE ACTION LINKS ALONG THE BOTTOM */
.actionbox {
  background: #F3F8FB;
  margin-bottom: 10px;
  /* For IE 5.5 - 7 */
/*  filter: progid:DXImageTransform.Microsoft.Shadow(Strength=3, Direction=180, Color='#AAAAAA');*/
  /* For IE 8 */
  /*-ms-filter: "progid:DXImageTransform.Microsoft.Shadow(Strength=3, Direction=135, Color='#AAAAAA')";*/
  -moz-box-shadow: 3px 3px 10px #AAA;
  -webkit-box-shadow: 3px 3px 10px #AAA;
  box-shadow: 3px 3px 10px #AAA;

  -moz-border-radius-bottomleft: 10px;
  -moz-border-radius-bottomright: 10px;
  -webkit-border-bottom-left-radius: 10px;
  -webkit-border-bottom-right-radius: 10px;
  border-bottom-left-radius: 10px;
  border-bottom-right-radius: 10px;
  border-radius: 0 0 10px 10px;

  -webkit-background-clip: padding-box;
}

.actionbox .section {
  border-right: 1px solid #ccc;
  padding: 0;
  margin-right: 9px;
  position: relative;
  overflow: visible; /* IE6 */
}

.actionbox .section.collap {
  position:static;
}

.actionbox .sectionlast {
  margin-right: -2px;
  border: 0;
}

.actionbox .action-box-margin-fix {
  margin-left: 10px;
}

.actionbox .icon-section {
  border: 0;
}

.actionbox .section .action {
  text-decoration: none;
  display: block;
  padding: 1px 5px 1px 5px;
}
a.action-button {
  float: left;
  display: block;
  text-align: center;
  width: 35px;
  height: 22px;
  padding: 6px 0;
  border-right: 1px solid #ccc;
}
a.action-button-last { border: 0; }
.resp img {
  display: block;
  margin-top: 6px;
}
.section .label {
  display: block;
  font-size: 11px;
  color: #AAA;
  text-transform: lowercase;
}
.section .content {
  display: block;
  font-size: 13px;
  font-weight: 300;
  color: #888;
  margin-top: -5px;
}
.section a:hover .content {
  color: #000;
}

/* COMMENT BOX */
.comment-box, .private-note-box {
  display: none;
  background: #FFF;
  padding: 20px;
  margin-left: 40px;
  /* For IE 5.5 - 7 */
/*  filter: progid:DXImageTransform.Microsoft.Shadow(Strength=3, Direction=180, Color='#AAAAAA');*/
  /* For IE 8 */
  -ms-filter: "progid:DXImageTransform.Microsoft.Shadow(Strength=3, Direction=135, Color='#AAAAAA')";
  -moz-box-shadow: 3px 3px 10px #AAA;
  -webkit-box-shadow: 3px 3px 10px #AAA;
  box-shadow: 3px 3px 10px #AAA;

  -moz-border-radius-bottomleft: 10px;
  -moz-border-radius-bottomright: 10px;
  -moz-border-radius-topleft: 10px;
  -moz-border-radius-topright: 10px;
  -webkit-border-bottom-left-radius: 10px;
  -webkit-border-bottom-right-radius: 10px;
  -webkit-border-top-left-radius: 10px;
  -webkit-border-top-right-radius: 10px;
  border-bottom-left-radius: 10px;
  border-bottom-right-radius: 10px;
  border-top-left-radius: 10px;
  border-top-right-radius: 10px;
  -moz-border-radius: 10px;
  -webkit-border-radius: 10px;
  border-radius: 10px;
}
.comment-box textarea, .private-note-box textarea {
  height: 38px;
  width: 700px;
  display: block;
  border: 1px solid #CCC;
}

/* THE SLIDE DOWN BOXES */
.slide-box {
  display: none;
  color: #555;
  background: #FFF;
  position: absolute;
  z-index: 5000;
  top: 42px;

  /* For IE 5.5 - 7 */
/*  filter: progid:DXImageTransform.Microsoft.Shadow(Strength=3, Direction=180, Color='#AAAAAA');*/
  /* For IE 8 */
  -ms-filter: "progid:DXImageTransform.Microsoft.Shadow(Strength=3, Direction=135, Color='#AAAAAA')";
  -moz-box-shadow: 3px 3px 10px #AAA;
  -webkit-box-shadow: 3px 3px 10px #AAA;
  box-shadow: 3px 3px 10px #AAA;

  -moz-border-radius-bottomleft: 6px;
  -moz-border-radius-bottomright: 6px;
  -moz-border-radius-topleft: 6px;
  -moz-border-radius-topright: 6px;
  -webkit-border-bottom-left-radius: 6px;
  -webkit-border-bottom-right-radius: 6px;
  -webkit-border-top-left-radius: 6px;
  -webkit-border-top-right-radius: 6px;
  border-bottom-left-radius: 6px;
  border-bottom-right-radius: 6px;
  border-top-left-radius: 6px;
  border-top-right-radius: 6px;
  -moz-border-radius: 6px;
  -webkit-border-radius: 6px;
  border-radius: 6px;
}
.slide-box .slide-head, .slide-box .slide-body {
  padding: 4px;
}
.slide-box .slide-head {
  background: #F3F8FB;
  font-size: 13px;
  font-weight: bold;

  -moz-border-radius-topleft: 6px;
  -moz-border-radius-topright: 6px;
  -webkit-border-top-left-radius: 6px;
  -webkit-border-top-right-radius: 6px;
  border-top-left-radius: 6px;
  border-top-right-radius: 6px;
  border-radius: 6px 6px 0 0;
}
.slide-head.bottom{
  -moz-border-radius-bottomleft: 6px;
  -moz-border-radius-bottomright: 6px;
  -webkit-border-bottom-left-radius: 6px;
  -webkit-border-bottom-right-radius: 6px;
  border-bottom-left-radius: 6px;
  border-bottom-right-radius: 6px;
  border-radius: 6px 6px 6px 6px;

}
.slide-body ul {
  margin: 0;
  padding: 3px;
  list-style: none;
  line-height: 22px;
}
.slide-box a {
  color: #555;
  text-decoration: underline;
}
.slide-box a:hover {
  color: #009;
}
.slide-body .small-title {
  color: #888;
  font-size: 10px;
  margin: 2px 2px 0 2px;
}
.slide-body .small-body {
  font-weight: bold;
  margin: 0 2px 6px 2px;
}

a.assign-to:hover {
  background: url("../img/dropdown_inactive_ico.png") right no-repeat;
}
a.assign-to-active, a.assign-to-active:hover {
  background: url("../img/dropdown_active_ico.png") right no-repeat;
}

a.quickassign{
cursor:pointer;
}

.quickassign-wrap{
display:inline-block;
overflow:hidden;
max-width:100px;
padding-right: 5px;
white-space: nowrap;
}

.quickassign.unassign{
font-weight:normal;
font-size:12px;
margin-left:45px;
}
a.raised-by:hover {
  background: url("../img/info_inactive_ico.png") right no-repeat;
}
a.raised-by-active, a.raised-by-active:hover {
  background: url("../img/info_active_ico.png") right no-repeat;
}

a.priority:hover {
  background: url("../img/dropdown_inactive_ico.png") right no-repeat;
}
a.priority-active, a.priority-active:hover {
  background: url("../img/dropdown_active_ico.png") right no-repeat;
}
a.change-category:hover {
  background: url("../img/dropdown_inactive_ico.png") right no-repeat;
}
a.change-category-active, a.change-category-active:hover {
  background: url("../img/dropdown_active_ico.png") right no-repeat;
}

/* TICKET VIEW PAGE */
.info-wrap {
  margin-bottom: 20px;
}
.title {
  font-size: 15px;
  font-weight: 500;
}
.heading .edit,
.title .edit {
  color: #666;
  font-size: 12px;
  text-decoration: underline;
}
.heading .edit.right{
  padding-top:6px;
}
.info-box {
  color: #666;
  background: #F5F5F5;
  padding: 2px 0;
  margin: 6px 0;
  /* For IE 5.5 - 7 */
/*  filter: progid:DXImageTransform.Microsoft.Shadow(Strength=3, Direction=180, Color='#AAAAAA');*/
  /* For IE 8 */
  -ms-filter: "progid:DXImageTransform.Microsoft.Shadow(Strength=3, Direction=135, Color='#AAAAAA')";
  -moz-box-shadow: 1px 1px 10px #AAA;
  -webkit-box-shadow: 1px 1px 10px #AAA;
  box-shadow: 1px 1px 10px #AAA;

  -moz-border-radius: 10px;
  -webkit-border-radius: 10px;
  border-radius: 10px;
}
.info-box .label {
  display: block;
  padding: 8px 0 0 8px;
  font-size: 11px;
  color: #888;
}
.info-box .content {
  display: block;
  padding: 0 0 8px 8px;
  font-size: 15px;
  font-weight: bold;
  color: #666;
  margin-top: -6px;
    word-wrap:break-word;
}
.info-box .content a {
  text-decoration: underline;
  color: #666;
}
.info-box .content a:hover {
  color: #444;
}
.info-box .tags, .info-box .tags a { background: none; }
.info-box .tags { padding: 6px; }
.info-box .tags a, .info-box .tags span {
  color: #666;
  display: block;
  float: left;
  padding: 4px 6px;
  margin: 0 3px;
}
.info-box .tags a:hover {
  background: #FFF;
}
/* SYNC BOX */
#sync-box {
  position: fixed;
  bottom: 0;
  left: 0;
  right: 0;
  z-index: 10;
  width: 100%;
  background: #FFFF99;
}
#sync-box .wrap {
  background: url('../img/current-typing-ico.png') left no-repeat;
  font-size: 14px;
  padding: 10px 10px 10px 40px;
  height: 20px;
}
/* MESSAGES */
.msg-main {
  margin: 10px 0 0 0;
}
.msg-action {
  margin: 0 0 10px 0;
}
.msg-meta {
  margin-left: 10px;
  line-height: 14px;
}
.msg-meta .name {
  font-weight: bold;
  word-wrap : break-word;
  position: relative;
  z-index: 1;
}
.msg-meta .time {
  color: #AAA;
  font-size: 11px;
}
.msg-meta .permalink a {
	margin: 4px 0;
	font-size: 11px;
	color: #AAA;
  text-decoration: none;
}
.msg-meta .permalink a:hover {
  color: #AAA;
  text-decoration: none;
}
.permalink .fa {
	padding-right: 3px;
}
.collapsed .permalink {
  display: none;
}

.msg-action .section .content, .response-action .section .content {
  color: #444;
  font-size: 11px;
  font-weight: normal;
}
.response-action .section { padding-bottom: 8px; line-height: 30px; }

.msg-action .section .label, .msg-action .section .content {
  display: inline;
  display: block;
}
.msg-action .section a {
  color: #444;
  text-decoration: underline;
}
.msg-section {
  height: 32px;
  padding: 2px 0;
  /*edited for other receipients & attachments */
}
.message-box {
  padding: 10px 0;
  margin: 10px 0;
  /* For IE 5.5 - 7 */
  /*filter: progid:DXImageTransform.Microsoft.Shadow(Strength=3, Direction=180, Color='#AAAAAA');*/
  /* For IE 8 */
  -ms-filter: "progid:DXImageTransform.Microsoft.Shadow(Strength=3, Direction=135, Color='#AAAAAA')";
  -moz-box-shadow: 1px 1px 5px #AAA;
  -webkit-box-shadow: 1px 1px 5px #AAA;
  box-shadow: 1px 1px 5px #AAA;

  -moz-border-radius: 10px;
  -webkit-border-radius: 10px;
  border-radius: 10px;
  position: relative;
}
.message-box .overlay.mod-disabled {
  position: absolute;
  z-index: 100;
  top: 0;
  border-radius: 5px;
  width: 100%;
  height: 100%;
  cursor: not-allowed;
  background-color: rgba(255, 255, 255, 0.5);
}
.msg-text p, .message-box p {
  padding: 0 10px;
}
.msg-right-indicator {
	font-family: 'OpenSansRegular', sans-serif;
	text-align: center;
	color: #FAFAFA;
	background-color: #AAA;
	float: right;
	margin-right: 10px;
	margin-top: -2px;
	padding: 3px 5px;
	height: 17px;
  min-width: 25px;
	-webkit-border-radius: 5px;
	   -moz-border-radius: 5px;
	   		border-radius: 5px;
}
.msg-right-indicator img {
	margin-top: 1px;
	width: 25px;
}
.msg-right-indicator .fa {
  margin-top: 3px;
}
.msg-right-survey-result {
  color: #555;
  background-color: #FFF;
  margin-right: 0;
}

/* Magento Order Box */

.box-full               { width: 100%; }
.box-order-details      { width:48.5%; margin-left:44%}
.box-left, .box-right   { width:48.5%; }
.box-left               { float:left; }
.box-right              { float:right; }
.box-left .content,
.box-right .content     { padding:6px 14px; }
.separator, .pipe       { padding:0 6px; font-size:.9em; } /* vertical pipe */
.divider                { display:block; height:1px; margin:8px 0; background:#ddd; overflow:hidden; }  /* horizontal pipe */
td.divider              { font-size:1px; line-height:0; }
.box,
.entry-edit fieldset,
.entry-edit .fieldset { border:1px solid #d6d6d6; background:#fafafa; }

/* Magento Order Box */


#move-tickets-form .msg-text p, #add-private-note .msg-text p {
padding-left:0px;
}

/* reset for rich text messgages*/
.rt-msg-text {color:#000; font-size:12px;}
.rt-msg-text pre,.rt-msg-text h2,.rt-msg-text code,.rt-msg-text p {font-family:inherit;}
.msg-text p {margin-bottom:8px;padding:0}
.rt-msg-text pre {margin:0px;}
.rt-msg-text ul{margin: 0px 1.5em 1.5em 0px;padding: 0 0 0 2.9em;list-style-type:disc;color:black;line-height:inherit;}
.rt-msg-text ol {margin: 0px 1.5em 1.5em 0px;padding: 0 0 0 2.9em;list-style-type:decimal;color:black;line-height:inherit;}
.rt-msg-text a {color:#0065CD;}
.rt-msg-text a:hover {color:#444;}

.grey { background: #F5F5F5; }
.white { background: #FFF; }
.blue { background: #F3F8FB; }

.ticket-action-link a, .message-box a, #facebox .select-all a { color: #444; text-decoration: underline; }
.ticket-action-link a.blue-highlight, .message-box a.blue-highlight { color: #0065CD; text-decoration: underline; }
.ticket-action-link a:hover, .message-box a:hover { color: #333; }

.collapsed {
  height: 40px;
  overflow: hidden;
  display: block;
  cursor: pointer;
}
.expanded {
  position: relative;
}
.highlighted {
	background-color: #FFC;
}
.transition-1s {
	-moz-transition: all 1s;
	-webkit-transition: all 1s;
    transition: all 1s;
}
.collapse-handle {
	display: block;
	position: absolute;
	top: 5px;
	height: 30px;
	width: 100%;
	cursor: pointer;
	z-index: 1;
}
.collapsed .mainbox {
  margin-top: 0;
}
.message-box .actionbox {
  margin-bottom: -10px;
}
#add-response { display: none; }
#add-private-note { display: none; }

.reply-middle {
  padding: 5px 0;
  /* For IE 5.5 - 7 */
/*  filter: progid:DXImageTransform.Microsoft.Shadow(Strength=3, Direction=180, Color='#AAAAAA');*/
  /* For IE 8 */
  -ms-filter: "progid:DXImageTransform.Microsoft.Shadow(Strength=3, Direction=135, Color='#AAAAAA')";
  -moz-box-shadow: 3px 3px 10px #AAA;
  -webkit-box-shadow: 3px 3px 10px #AAA;
  box-shadow: 3px 3px 10px #AAA;
}

#response-field, #private-note-field, .wide-textarea {
  width: 780px;
  height: 160px;
}

.child-update {
  margin-left: 120px;
}

.elongate {
    width: 770px;
  height: 14px;
}

.section input {
  margin: 0;
  width: 84px;
}


#main, #sidebar, #content {
  padding: 12px 0px;
}
#sidebar {
  border-left: 1px dotted #E1E1E1;
  line-height: 21px;

}
#sidebar p {
  padding: 0 6px;
  font-weight: 300;
  margin-left: 10px;
  color: #666;
}
#sidebar .odd {
  padding: 6px;
  background: #e1e4e7;
}
#sidebar .even {
  padding: 6px;
  border-bottom: 1px solid #e1e4e7;
}
#sidebar .meta, #sidebar .meta a {
  font-size: 10px;
  color: #666;
}
#sidebar .meta a { text-decoration: underline; }

#sidebar .question {
  font-size: 1em;
  font-weight: 500;
  color: #333;
  margin-top: 16px;
  margin-bottom: 4px;
  padding: 5px;
  margin-left: 10px;
  background-color: #eee;
   -moz-border-radius: 5px; /* FF1+ */
  -webkit-border-radius: 5px; /* Saf3-4 */
          border-radius: 5px; /* Opera 10.5, IE 9, Saf5, Chrome */

}

#sidebar a { color: #0066CC; text-decoration: underline;}
#sidebar a:hover { color: red;}

.ie #facebox {
  max-width: 800px;
}
#main h3, #facebox h3, #content h3, .manage_security_section h3 {
  color: #333;
  font-weight: 300;
  margin-bottom: 4px;
}

#main .description, #facebox .description, #content .description, .manage_security_section .description {
  color: #AAA;
  font-size: 11px;
  margin: 4px 0 0 0;
}
#facebox .description {
  padding-bottom: 6px;
  border-bottom: 1px solid #F5F5F5;
  margin-bottom: 6px;
}
.settings-box {
  padding-left: 15px;
  padding-right: 15px;
}
input[type="radio"].big-text-box,
input[type="checkbox"].big-text-box {
  width:auto;
  padding:0;
}
input.big-text-box {
  width: 240px;
  font-size: 12px;
  padding: 8px 4px;
}
input.big-text-box:disabled {
  background-color: #FAFAFA;
}
input.small-text-box {
  width: 120px;
  font-size: 12px;
  padding: 8px 4px;
}
input.smallest-text-box {
	width: 40px;
	font-size: 12px;
	padding: 8px 4px;
}
input.narrow-text-box {
  width: 140px;
  font-size: 11px;
  padding: 2px;
  margin: 0;
}
input.mega-text-box {
  font-size: 12px;
  padding: 8px 4px;
  width: 586px;
}
input.wide-text-box {
    font-size:12px;
    padding:8px 4px;
    width:620px;
}
input.full-width-text-box {
    font-size:12px;
    padding:8px 4px;
    width:100%;
}
select.big-text-box {
  font-size: 12px;
  padding: 6px 4px;
  margin: 8px 0px;
}
textarea.big-text-box {
  font-size: 12px;
  width: 240px;
  height: 60px;
  padding: 8px 4px;
  margin: 8px 0;
}
textarea.big-text-box:disabled {
  background-color: #FAFAFA;
  cursor: not-allowed;
  overflow: hidden;
}
textarea.full-width-text-box {
  font-size: 12px;
  width: 100%;
  height: 60px;
  padding: 8px 4px;
  margin: 8px 0;
}
textarea.medium-text-box {
   font-size: 12px;
   width: 586px;
   height: 100px;
   padding: 8px 4px;
   margin: 8px 0;
}
textarea.optimum-text-box {
   font-size: 12px;
   width: 586px;
   height: 140px;
   padding: 8px 4px;
   margin: 8px 0;
}
textarea.mega-text-box {
  font-size: 12px;
  width: 586px;
  height: 200px;
  padding: 8px 4px;
  margin: 8px 0;
}
textarea.sign-text-box {
    font-size: 12px;
    width: 560px;
    height: 100px;
    padding: 8px 4px;
    margin: 8px 0;
}
.color-picker1, .color-picker2, .color-picker3, .color-picker4, .color-picker5, .color-picker6, .color-picker7, .color-picker8 {
  width: 120px;
  height: 30px;
  border: 1px solid #888;
  margin-bottom: 8px;
}

.table-row {
  padding: 4px 0;
  border-bottom: 1px solid #F5F5F5;
}
.table-row-alt {
  background: #F8FAFB;
}
.table-row-last {
  border: 0;
}
.table-row .cell {
  padding: 6px 0;
}
.table-row .edit-delete-link { display: none; color: #0066CC;cursor:pointer; }
.table-row:hover .edit-delete-link { display: inline; }

.maxpriority
{
    text-transform: uppercase;
    color: #FF0000;
}
.secondmaxpriority
{
    font-family: 'Helvetica Neue', Arial, Helvetica, sans-serif;
    font-weight: bold;
}


.action-box-middle {
  color: #888;
  font-size: 11px;
  padding: 6px 0;
}
.action-box-middle a {
  color: #888;
  text-decoration: underline;
}
.action-box-middle a:hover {
  color: #666;
}

.dash-section {
  border-right: 1px solid #EEE;
}
.dash-count {
  display: block;
  text-align: right;
  letter-spacing: -2px;
  font-size: 28px;
}
.dash-text {
  padding: 8px 0;
  line-height: 14px;
}


.message-box .title, #facebox .title {
	font-size: 13px;
	font-weight: normal;
	padding: 8px 16px;
	margin: 4px 0;
}
.ticket-action-link .grey {
background:none;
color:#777;
}
.ticket-action-link {
margin-top:5px;
padding-left:10px;
display:block;
float:left;
}
/* Notification Conditions */
.rhs input {
  margin: 0;
}

ul#dashboard-widgets {
  list-style: none;
  margin: 0;
  padding: 0;
}
ul#dashboard-widgets li {
  display: block;
  margin: -20px 0 0 0;
  padding: 0;
}
ul#dashboard-widgets .dragHandle {
  display: block;
  position: relative;
  top: 20px;
  height: 20px;
/*  border: 2px solid #06f;
  background: #fff;*/
  cursor: move;
}

ul#custom-fields-list {
  list-style: none;
  margin: 0;
  padding: 0;
}
ul#custom-fields-list li {
  display: block;
  position: relative;
  margin:  0;
  padding: 0;
}
ul#custom-fields-list .dragHandle {
  display: block;
  position: absolute;
  top: 10px;
  height: 16px;
  width: 140px;
/*  border: 2px solid #06f;
  background: #fff;*/
  cursor: move;
}

ul#reports-dashboard-widgets {
  list-style: none;
  margin: 0;
  padding: 0;
}
ul#reports-dashboard-widgets li {
  margin: -20px 0 0 0;
  padding: 0;
}
ul#reports-dashboard-widgets .dragHandle {
  display: block;
  position: relative;
  top: 20px;
  height: 20px;
/*  border: 2px solid #06f;
  background: #fff;*/
  cursor: move;
}
ul#custom-fields-ordering {
  list-style: none;
  margin: 0;
  padding: 0;
}
ul#custom-fields-ordering > li {
  display: block;
  position: relative;
  margin:  0;
  padding: 0;
}
ul#custom-fields-ordering > li > .dragHandle {
  display: block;
  position: absolute;
  height: 16px;
  width: 100%;
  border: 2px solid #06f;
  background: #fff;
  cursor: move;
}
#add-new-category, #add-new-staff, #add-new-role, #add-new-notification, #add-new-template, #add-new-custom-field, #add-new-macro, #add-new-sla, #add-new-workschedule, #add-new-smart-rule, #add-new-contact, #add-new-embeddable, #add-new-support-widget {
  display: none;
}

.add-new-category {
  cursor: pointer;
}

.form-buttons {
  clear: both;
  padding: 4px 10px 16px 10px;
}
.form-buttons a:hover {
  color: white;
}

input.big-button {
  color: #fff;
  font-weight: bold;
  background: url('../img/btn-savesettings.png') no-repeat;
  height: 36px;
  width: 210px;
  padding-left: -10px;
  text-align: center;
  cursor: pointer;
  border: 0;
}
input.small-button {
  color: #FFF;
  font-weight: bold;
  background: url('../img/btn-smallerdarknoarrow.png') no-repeat;
  height: 26px;
  width: 86px;
  text-align: center;
  cursor: pointer;
  border: 0;
}
input.grey-button {
  color: #FFF;
  font-weight: bold;
  background: url('../img/btn-graycancel.png') no-repeat;
  height: 26px;
  width: 86px;
  padding-left: 10px;
  text-align: center;
  cursor: pointer;
  border: 0;
}


/* Status Popup Box */
.status-hash {
  font-size: 20px;
  font-weight: bold;
  margin-right: 4px;
}
.status-color-picker, .hf-color-picker {
color:#FFF;
}
.status-color-display {
  color: #FFF;
  text-align: center;
  float: right;
  margin-right: 50px;
  margin-top: 6px;
  padding: 5px 0;
  width: 100px;
  height: 20px;
  border: 1px solid #F5F5F5;
}


.mass-ticket {
  font-size: 12px;
}
.mass-ticket .ticket-title {
  font-size: 14px;
}
.mass-ticket .ticket-meta .last-updated, .mass-ticket .ticket-meta .last-updated .time {
  font-size: 11px;
  padding: 0;
  margin: 0;
  line-height: 12px;
}
.mass-ticket .ticket-meta .alert {
  background: url('../img/current-typing-ico.png') no-repeat right;

}

.section .past-due-date, .list-view-row .past-due-date {
    color: #dd2222;
    font-size:12px;
}

.staff_form a{
  color:#AAA;
}
.staff_form a:hover {
  text-decoration: underline;
  color:#333;
  cursor: pointer;
}
.staff-deactivation-progress {
  margin-left: 3px;
}

.cc-bcc { display: none; }

.cc-bcc .label {
  font-weight: bold;
  margin: 0px;
}

ul.errorlist, ul.errorlist li {
  display: inline;
  margin: 0;
  padding: 0;
  color: red;
  font-weight: bold;
  line-height: 15px;
}

/* Attachments */
.attachments .attach-link {
  margin-top: 1em;
    color: #444444;
    text-decoration: underline;
    padding-left:18px;
    background: url("/media/img/file-ico-small.png") no-repeat scroll left center transparent;
    white-space: nowrap;
  text-overflow: ellipsis;
  display: inline-block;
  overflow: hidden;
  vertical-align: bottom;
  max-width: 230px;
}

.attachments .attach-link:hover {
  color: #333333;
}

.attachments .delete-attachment {
    background: url("/media/img/delete-ico-small.png") no-repeat scroll center transparent;
    width: 13px;
    display: none;
}

.delete_attachment_link {
  color: #f00;
  text-decoration: none;
  background: none;;
  padding-left: 18px;

}

#facebox .label {
  font-size: 13px;
  font-weight: bold;
  padding: 8px 0;
}
#facebox .popup-input {
  font-size: 14px;
  padding: 4px 6px;
  border: 2px solid #CCC;
  outline: none;
}
#facebox .popup-select {
  font-size: 14px;
  margin: 8px 0;
}
#facebox .popup-check {
  font-size: 14px;
  margin: 8px 0;
}

#facebox .time-input { width: 40px; }
/* Tags */
#edit-tags .label {
  font-size: 18px;
  font-weight: 300;
  margin-bottom: 6px;
  padding: 0px;
  color: #333333;
  line-height: 18px;
  font-family: "Helvetica Neue",Arial,Helvetica,sans-serif;
}
#edit-tags .tags-list {
  font-size: 14px;
  border-top: 1px solid #F5F5F5;
  padding-top: 8px;
  margin-top: 14px;
}

#edit-tags .disableadd-tags-list {
	padding-top: 0px;
	margin-top: -1px;
	border: none !important;
}

#edit-tags .tags-list .tag {
  font-size: 12px;
  margin-top: 1em;
  color: #444444;
  white-space: nowrap;
  text-overflow: ellipsis;
  display: inline-block;
  overflow: hidden;
  vertical-align: bottom;
  max-width: 125px;
  cursor: pointer;
}
#edit-tags .span-4 {
  width: 145px;
  padding-left: 10px;
}
#edit-tags .tag-border {
  border-left: 1px solid #CCC;
}
#edit-tags .tags-list a.delete-tag {
  background: url("/media/img/delete-ico-small.png") no-repeat scroll center transparent;
  width: 13px;
  display: none;
}

.msg-text {
  padding: 0 25px 15px 0;
  min-height: 35px;
  overflow-x:auto;
  overflow-y:hidden;
}

#add-private-note .msg-text {
padding-bottom:0px !important;
}

/* Custom Fields */
#custom-field-options-container { display: none; }
#cf-depends-on-options { display: none; }
#cf-order-lists > ul {
  display: none;
}

#cf-order-lists ul {
  list-style: none;
  line-height: 30px;
}

#cf-order-lists ul li {
  font-size: 14px;
}

#cf-order-lists .helperclass { border: 2px dashed #CCC; }
#cf-order-lists ul li:hover { cursor: move; }

.cf-row-buttons {
margin: 9px 0;
}
.response-stats {
        font-weight: bold;
        font-size: 14px;
        line-height: 20px;
}

.response-stats span { font-size: 40px; }
.response-stats .grey { color: #666; background: none; }

.overview-stats {
        font-weight: bold;
        font-size: 14px;
        line-height: 20px;
        float: left;
        padding: 16px 16px 0 16px;
}

.overview-stats .num { font-size: 42px; }
.overview-stats .grey { font-size: 12px; padding: 3px 0px; color: #666; background: none; }
.overview-stats .grey-sms-stats { font-size: 12px; padding: 6px 0px; color: #666; background: none; }

.graph { height: 150px; }

.checkboxes {
    float: left;
    margin-top: 16px;
}

.chkbox {
    background: none repeat scroll 0 0 #000000;
    color: #FFFFFF;
    cursor: pointer;
    float: left;
    font-size: 24px;
    height: 18px;
    line-height: 18px;
    margin-left: 10px;
    margin-right: 2px;
    text-align: center;
    width: 18px;
}
.cb1 {
    background: none repeat scroll 0 0 #1693E7;
}
.cb2 {
    background: none repeat scroll 0 0 #AD16E5;
}
.cb3 {
    background: none repeat scroll 0 0 #16D7E3;
}
.cb4 {
    background: none repeat scroll 0 0 #50B432;
}

.segment-by-label {
  color: #888;
}
.segment-by {
  color: #444;
  padding: 4px 8px;
}
.segment-by-active {
  background: #DDD;
}

.cs-report-by-label {
	color: #888;
}
.cs-report-by {
	color: #444;
	padding: 4px 8px;
}
.cs-report-by-active {
	background: #DDD;
}

a.report-tab {
    display: inline-block;
    width : 24px;
    height : 24px;
}

#tabular_view_tab {
    background-image : url(/media/img/ticketslist_normal_01.png);
}

#tabular_view_tab:hover {
    background-image : url(/media/img/ticketslist_hover_01.png);
}

#response_stats_view_tab {
    background-image : url(/media/img/response_normal_02.png);
}

#response_stats_view_tab:hover {
    background-image : url(/media/img/response_hover_02.png);
}

#staff_performance_view_tab {
    background-image : url(/media/img/performance_normal_03.png);
}

#staff_performance_view_tab:hover {
    background-image : url(/media/img/performance_hover_03.png);
}

#staff_activity_view_tab {
    background-image : url(/media/img/activity_normal_04.png);
}

#staff_activity_view_tab:hover {
    background-image : url(/media/img/activity_hover_04.png);
}

#customer_activity_view_tab {
    background-image : url(/media/img/customer_normal_05.png);
}

#customer_activity_view_tab:hover {
    background-image : url(/media/img/customer_hover_05.png);
}

div.t-field-box div ul li {
    display: inline;
}

div.t-field-box div ul {
    margin: 0;
    padding: 0;
}

div.c-field-box div ul li {
    display: inline;
}

div.c-field-box div ul {
    margin: 0;
    padding: 0;
}

.ellipsis{
  word-wrap:break-word;
}
.login-text {
  height:250px;
  overflow:hidden;
}
.login-bottom-section {
border-top:1px dotted #ccc;
padding-top:12px;
}
.embedded-form {
min-height:525px;
}
.embedded-form .description {
word-wrap:break-word;
}
.embedded-form input.big-text-box {
  width:266px;
}
.embedded-form .append-bottom {
margin-bottom:0.6em;
}
.embedded-form textarea.mega-text-box {
height:115px;
}
.embedded-form p.attach-file {
margin-bottom:1em;
}
.grey-title {
color:#888;
font-size:1.4em;
}
.plan-description {
padding-left:5px;
}
.select-all {
float:right;
cursor:pointer;
}
.select-all-categories {
float:right;
cursor:pointer;
}
.canned-available-to ul{
list-style-type:none;
padding-top:10px;
padding-left:0px;
}
.canned-available-to li{
float:left;
padding-right:12px;
}
.attachment-list {
padding-right:5px;
}
blockquote {
border-left: 2px solid #ccc;
padding-left: 20px;
}
.floated_ul ul, ul.floated_ul{
    margin:0px;
    padding:0px;
    list-style-type:none;
}
.floated_ul li{
    float:left;
    padding:5px;
}
.contact-lookup-results
{
max-height:600px;
overflow-y:auto;
}
.permissions .even {
background-color:#e5ecf9;
}
.edit-subject-icon{
position:absolute;
left:-16px;
top:0px;
cursor:pointer;
}
.ticket-subject{
position:relative;
}
.edit-subject-box {
display:none;
}
#field-checks ul
{
width: 700px;
margin-top: 10px;
}
#field-checks ul li{
  display :block;
  width:200px;
  float:left;
  height: 25px;
  padding:2px;
}

#field-checks ul li label input {
    float: left;
    top: 0px;
    padding-right:20px;
    margin-right: 8px;
}
#field-checks ul li label{
    line-height: 12px;
}

#aligncf input{
    top: 0px;
    float: left;
}
#aligncf {
    width: 200px;
    display: block;
    height: 35px;
}
#aligncf label{
    padding-left: 1px;
}

/*for webhook log*/
.disable-button {
  pointer-events: none;
  cursor: default;
}

/*for staff assignment select box*/
.slide-body .staff-dropdown {
    width: 200px;
}

/*for welcome page*/

.welcome {
    font-family: "Raleway", Arial, Helvetica, sans-serif;
    color: #333333;
}

.welcome h1 {
    font-weight: 700;
    padding-top: 1em;
    font-size: 2.5em;
    color: #333333;
}

.display-hide {
  display: none;
}

.welcome #main h3 {
    font-size: 1.4em;
    font-weight: 400;
}

.display-code {
  background-color: #333333;
  color: #FFFFFF;
  padding: 10px 20px;
  overflow: auto;
  margin-top: 9px;
}

.mtb-40 {
  margin: 40px 0 20px 0;
}

.color-green {
  color: green;
}

.color-grey {
  color: grey;
}

.welcome .span-6 {
  background-color: #fff;
  padding: 50px 0;
}
.color-red {
  color: red !important;
}
.color-darkred {
  color: darkred !important;
}
.color-grey {
  color: grey !important;
}

.welcome .span-6:hover {
  background-color: #A8D8F0;
}

.filter-link {
  color: #444444;
  text-decoration: underline;
  cursor: pointer;
}

.welcome .bold {
  margin: 12px 0;
  font-weight: 700;
  font-size: 1.3em;
  font-family: inherit;
}

.top-margin-5 {
  margin-top: 5px;
}

.welcome a {
  color: #51B8FF;
}

.display-inline {
  display: inline;
}

.welcome a:focus:hover {
  color: inherit;
}

.height-300 {
  height: 300px;
}


.welcome .contact {
  font-family: Helvetica, Arial, sans-serif;
  font-size: 1.1em;
  margin-bottom: 0.5em;
}

.welcome .contact a {
  font-weight: 600;
}

.welcome .font-grey {
  color: #7D7D7D;
}

.welcome table {
  width: auto;
}

.welcome td {
  padding: 1px 10px 1px 0;
  font-family: Helvetica, Arial, sans-serif;
}

.welcome .span-6 a {
  text-decoration: none;
  color: #333333;
  display: block;
  height: 100%;
  width: 100%;
}

.welcome .contact-margin {
  margin: 0 15px;
}

.wrap-words {
  word-wrap: break-word;
  overflow: visible;
}

.normal-label {
  font-weight: normal;
}

.info-box-heading {
  font-weight: 600;
  font-size: 15px;
  padding-left: 8px;
  margin-top: 15px;
  color: #3333333;
}

.kb-tags a {
  color: #666666;
  display: block;
  float: left;
  margin: 0 5px 0 0;
  background: none repeat scroll 0 0 rgba(0, 0, 0, 0);
  text-decoration: none;
  padding: 1px 3px;
}
.textarea-short {
  height: 150px;
}

.kb-tags a:hover {
  background: none repeat scroll 0 0 #F5F5F5;
}

.kb-tags .tag-label {
  display: block;
  float: left;
}

.kb-search-results {
padding-left:0px;
}
.kb-search-result {
    padding: 4px 10px 4px 10px;
    padding-left:0px;
    border-radius: 5px;
    margin-top: 10px;
    margin-bottom: 6px;
    color: #444;
}

.kb-search-result-number {
    font-size: 9px;
    font-weight: bold;
    background: #F5F5F5;
    text-align: center;
    margin-right: 0;
    margin-top: 84px;
    width: 24px;
    height: 24px;

    /* For IE 5.5 - 7 */
    /*  filter: progid:DXImageTransform.Microsoft.Shadow(Strength=3, Direction=180, Color='#AAAAAA');*/
    /* For IE 8 */
    -ms-filter: "progid:DXImageTransform.Microsoft.Shadow(Strength=3, Direction=135, Color='#AAAAAA')";
    -moz-box-shadow: 1px 1px 3px #AAA;
    -webkit-box-shadow: 1px 1px 3px #AAA;
    box-shadow: 1px 1px 3px #AAA;

    -moz-border-radius-topleft: 10px;
    -moz-border-radius-bottomleft: 10px;
    -webkit-border-top-left-radius: 10px;
    -webkit-border-bottom-left-radius: 10px;
    border-radius: 3px 0 0 3px;
}

a.kb-search-result-title {
    font-size: 16px;
    color: #2564c2;
    font-weight: bold;
}

.kb-search-result-footer {
    font-size: 10px;
    color: #777;
}

.kb-search-result-footer a, .kb-search-result-footer span {
    font-size: 11px;
    text-decoration: none;
    font-weight: none;
}
.kb-search-result-footer a {
    text-decoration: underline;
    color: #2564c2;
}

.kb-search-match {
    color: #d42929;
    font-weight: bold;
}
a.kb-search-result-title:hover, .kb-search-result-section a:hover{
color:#06e;
}

.kb-search-snippet {
    line-height: 22px;
    color: #666;
    overflow: hidden;
}

.kb-search-result-section {
padding-right:9px;
}

.search-go-back {
padding-top:12px;
}

#response-field_tbl {
    width: 792px !important;
}

/* UI Enhancements */

.txt-disabled { color: #ADADAD !important; }
.new-disabled {
background-color: #eee !important;
color: #ADADAD !important;
border: 1px solid #E0DFDF !important; }
.new-textarea { height: 100px;}
.new-textarea-1 { height: 40px;}

/******* New KB Styles *******/
.kb-container {
  padding: 10px 20px;
  font-family: 'OpenSansRegular', sans-serif;
}
.no-of-articles {
  font-size: 10px;
  color: #666;
}

/* Manage - General : Expand / Collapse */
section {
	display: block;
}

.manageBlock { cursor: pointer; background-color: #EEE; border-radius: 10px;
	padding:0px !important; margin-right: 0px !important;}
.manageExpand { padding-left: 20px; padding-top: 15px; padding-bottom: 10px; padding-right: 20px;}
a.manageExpand-text {
color: #666666;
font-size: 12px;
text-decoration: underline;
}
a.manageExpand-text:hover { color: #0066cc; text-decoration: underline; }
.manageForm { margin-left: 20px; }
.manageForm .message-box {margin-top:0px !important;}

/* Row highlighting */

.new_custom-activerow .edit-delete-link,
.new_custom1-activerow .edit-delete-link { display: inline; }

.new_custom-rows:hover, .new_custom-activerow,
.new_custom1-rows:hover, .new_custom1-activerow {
background-color: #FAFAFA;
cursor: pointer;
}

.dashboard-widget-actions a {
  color: #666;
  font-size: 16px;
  float: right;
  padding-left: 10px;
  display: none;
}
.twilio-phone {
  height: 12px;
  margin: 2px 2px 0 4px;
  width: 12px;
  cursor: pointer;
}

.kb-container .pagetitle {
  font-family: 'Open Sans', sans-serif;
  font-weight: 600;
}

.text_alert {
  color: red;
}

.dashboard-widget-description {
  float: left;
  color: #AAA;
  font-size: 12px;
  margin-bottom: 0px;
}
a.smooth-button, a.smooth-button:hover {
  color: #fff;
  text-decoration: none;
}

.twitterRemainingChars {
  float:right;
  margin-right:12px;
}

/* container for tipr, for use with clipboard.js on kb view page */
.kb-tooltip-container {
  display: inline-block;
}

.tooltipsy{
    padding: 3px 5px;
        color: #FFF;
        background-color: #000;
        text-shadow: none;
        font-size: 11px;
        position: relative;
        border-radius: 5px;
}

.kb-container .kb-description {
  font-size: 10px;
  color: #666;
  padding: 0;
  margin: 0;
}

.supportwidgetclose: hover {
	opacity: 0.7;
}

.tooltipsy:after {
        content: "";
        position: absolute;
        border-width: 0 7px 7px;
        top: -5px;
        right: 90px;
        bottom: auto;
        left: auto;
        border-color: #000 transparent;
        border-style: solid;
        display: block;
        width: 0px;
}
.contact_twitter_profile_image {
  width: 24px;
  height: 24px;
}

.dashboard-widget-parent:hover .dashboard-widget-actions a {
  display: inline;
}

.dashboard-widget-remove-confirmation-text {
  font-size: 12px !important;
}

.kb-container .button-container {
  margin-top: 10px;
}

.dashboard-widget-add-link a {
  color: #AAA;
  padding-left: 10px;
  font-size: 12px;
}
.contact_name {
  display: inline;
}

.dashboard-widget-add-link a:hover {
  color: #333;
  transition: all 0.2s ease-in;
}

.jwt_key_link {
    float: right;
    padding-right: 35px;
    cursor: pointer;
}
.kb-header {
  border-bottom: 1px solid #ccc;
  margin-bottom: 10px;
}

.description-highlight {
  color: #666;
  font-size: 12.5px;
  font-weight: bold;
}
.browse-sections {
  margin-bottom: 15px;
}

.description-highlight a {
  text-decoration: underline;
}

ul.browse-list {
  padding: 0;
  list-style: none;
  margin-bottom: 20px;
  display: inline-block;
  width: 46%;
  vertical-align: top;
}

ul.browse-list a {
  text-decoration: none;
}

ul.browse-list h4 {
  margin: 0;
  font-size: 16px;
  margin-bottom: 10px;
  font-family: 'Open Sans', sans-serif;
  font-weight: 700;
}

ul.browse-list h4:before {
  content: '\f02d';
  font-family: 'FontAwesome';
  float: left;
  color: #ccc;
  margin-right: 5px;
}

ul.browse-list li {
  margin-left: 25px;
  font-size: 14px;
}

ul.browse-list.articles {
  width: 100%;
}

ul.browse-list.articles li {
  width: 46%;
  display: inline-block;
}

ul.browse-list.articles li:before {
  content: '\f15b';
  font-family: 'FontAwesome';
  float: left;
  margin-left: -1.5em;
  color: #ccc;
}



.language-notification {
  margin-top: 5px;
  padding: 2px;
  display: inline-block;
  color: #666;
}

.language-container fieldset {
  margin: 7px 0 0 0;
  padding: 0;
  border: none;
}

.breadcrumbs {
  margin: 7px 0 0 0;
  color: #666;
  font-family: 'Open Sans', sans-serif;
  font-weight: 600;
}

.thumbs-container {
   display: inline-block;
   margin-right: 20px;
}

.thumb {
   display: inline-block;
   margin-left: 5px;
}

/*****Article styles*****/

.kb-container .article-label {
  margin-bottom: 10px;
}

.kb-container .label {
  margin-left: -20px;
  background: #ffc;
  padding: 4px 10px;
}

.article-label a.action {
  margin-right: 10px;
  padding: 4px 0;
  color: #2887FF;
  text-decoration: none;
  font-size: 12px;
  cursor: pointer;
}

.article-label a.action:hover {
  text-decoration: underline;
}

.article-label a.action:last-child {
  margin-right: 0;
}

.kb-header .info {
  display: inline-block;
  text-align: left;
  margin-right: 20px;
  font-size: 10px;
  color: #ccc;
}

.kb-header .info:last-child {
  margin-right: 0;
}

.info span {
  font-family: 'Open Sans', sans-serif;
  font-weight: 600;
  font-size: 12px;
  color: #222;
}

.kb-container .article-heading {
  margin-top: 10px;
}

.article-container p{
  padding: 0px;
  margin-bottom: 15px;
}

.article-container strong{
  font-family: 'Open Sans', 'OpenSansRegular', sans-serif;  /* see typo.css */
  font-weight: bold;
}
.kb-container ol li, .kb-container ul li {
  white-space: normal !important; /* to overide the style applied while coppied in word paste mode. */
}
.hf-counter-list ol {
  list-style-type: none;
  counter-reset: kb-list-item;
  margin-bottom: 0;
  padding-left: 2em;
}
.hf-counter-list ol li {
  margin-left: 0 !important;
}
.hf-counter-list  ol > li {
  display: table;
  counter-increment: kb-list-item;
}
.hf-counter-list ol > li:before {
  content: counters(kb-list-item, ".") ".";
  display: table-cell;
  padding-right: 0.4em;
  font-size: inherit;
  font-weight: inherit;
}
.hf-counter-list li ol > li:before {
  content: counters(kb-list-item, ".") ".";
}

.tag-container .article-tag{
  background: #eee;
  padding: 5px;
  margin-right: 10px;
  font-size: 10px;
  text-decoration: none;
  cursor: pointer;
}

.tag-container .article-tag:hover {
  text-decoration: underline;
}

.tag-container h4 {
  font-size: 10px;
  margin: 20px 0 10px 0;
  color: #666;
}

.attachments-container .attachment{
  background: #eee;
  padding: 5px;
  margin-right: 10px;
  font-size: 10px;
  text-decoration: none;
  cursor: pointer;
}

.attachments-container .attachment:hover {
  text-decoration: underline;
}

.attachments-container h4 {
  font-size: 10px;
  margin: 10px 0 10px 0;
  color: #666;
}

/***** Overview styles *****/

.kb-list-icon-plus {
  color: #ccc;
}

.kb-list-icon-plus:hover{
  color: #222;
}

.kb-list-icon-check {
  color: #52df29;
}

.table-row.table-row-kb div:nth-child(2) {
  margin-right: 50px;
}

.table-row.table-row-kb {
  padding-left: 5px;
}

/*** Translate section ***/

.translate-container {
  height: 500px;
  background: #eee;
  width: 320px;
  margin-left: 10px;
  padding: 10px;
  box-sizing: border-box;
  overflow: scroll;
}

.translate-container p {
  padding: 5px 0;
}

.translate-language {
  margin-bottom: 5px;
}

.translate-container h2 {
  font-size: 18px;
  font-family: 'Open Sans', sans-serif;
  font-weight: 600;
}

.translate-container img {
  max-width: 285px !important;
  margin: 10px 0;
}

input[type=checkbox] {
  top: 0;
}

input.article-title, input.article-slug {
  width: 575px;
  height: 20px;
}

.language-select {
  outline: none;
  z-index: 101;
  position: relative;
  background: none;
  display: -moz-inline-stack;
  display: inline-block;
  vertical-align: middle;
  zoom: 1;
  color: black;
  height: 20px;
  border: 0;
  padding: 2px 0px 2px 2px;
  -webkit-appearance: none;
  appearance: none;
  cursor: pointer;
  cursor: hand;
  border-bottom: 1px dotted #ccc;
  font-size: 12px;
  padding-top: 2px;
  text-indent: 0.01px;
  text-overflow: "";
  border-radius: 0;
}

/**** Zero state styles ***/

.translate-zero-state {
  position: relative;
  background: #eee;
  padding: 24px;
  border-radius: 5px;
  box-sizing: border-box;
  width: 80%;
  margin: 15px auto;
  text-align: center;
}

.translate-zero-state:after {
  content: '\f1ab';
  font-family: 'FontAwesome';
  font-size: 30px;
  position: absolute;
  bottom: 0px;
  right: 6px;
  color: #ccc;
}

.translate-zero-state h2 {
  font-size: 18px;
  color: #666;
  text-align: center;
  margin-bottom: 5px;
}

.translate-zero-state ol {
  margin-top: 10px;
}

ul.browse-list { margin-bottom: 30px; }
ul.browse-list li { margin-bottom: 10px; }
.article-container { font-size: 14px; margin-bottom: 10px;}

.highlight-section {
  background-color: white;
  -webkit-transition: background-color 1.5s 1.5s ease;
  -moz-transition: background-color 1.5s 1.5s ease;
  -o-transition: background-color 1.5s 1.5s ease;
  -ms-transition: background-color 1.5s 1.5s ease;
  transition: background-color 1.5s 1.5s ease;
}

.highlight-section-initial {
  background-color: #FFC;
}

input.survey-text-choice {
  width: 95%;
}

.tags-heading {
  margin: 5px 0;
}


.visibility-ticket {
    top: 0;
}

.tags-heading > h4 {
  display: inline;
  padding: 6px 10px;
  margin-right: 10px;
}

.tags-heading > h4.active {
  background-color: #DDD;
  border-radius: 5px;
}

.tags-heading > h4 > a {
  color: #777;
}

.tag-list-row .icon-options {
  display: none;
  color: grey;
  margin-left: 15px;
  background-color: #FAFAFA;
  border-radius: 5px;
  padding: 5px;
}

.tag-list-row:hover .icon-options {
  display: inline;
}

.icon-options a {
  color: grey;
  margin: 0 5px;
}

.tag-list-container {
  margin-top: -8px;
}

.tag-list-container > .tag-list-row {
  border-bottom: 1px dotted #DDD;
  margin-bottom: 0px;
  padding-bottom: 10px;
  padding-top: 10px;
  font-size: 105%;
}

.tag-list-row > strong > a.tag-element,
.tag-list-row > span > a {
  text-decoration: none;
}

.sleek_ac_results {
  margin-left: -1px;
  margin-top: 1px;
  width: 188px !important;
}

.sleek_ac_results li {
  font-size: 11px;
  padding: 0 5px;
}


/* FIX FOR CONTENT OVERLAP IN TICKET UPDATES */

.collapsed .msg-text{
  overflow: hidden;
}
.expanded .msg-text{
  overflow: auto;
}
.collapsed .facebook-embedded-video {
  display: none;
}

.facebook-color {
  color: #3b5998;
}

.chosen-container-multi .chosen-choices li.search-field input[type=text] {
  width: 100% !important;
}

.crm-extra-info-heading {
  padding-bottom: 10px;
}

.crm-extra-info {
  margin: 0 -10px;
  padding: 10px 10px;
}

.crm-extra-info.even {
  background-color: #EEE;
}

.facebook-embedded-video {
  width: 100%;
  height: 400px;
}

#attachment label.control-label, #attachment-private label.control-label{
  padding-left: 10px;
  font-size: 12px;
  font-weight: normal;
}

#attachment label.file_error_msg, #attachment-private label.file_error_msg{
  color: #b94a48;
}

#attachment input[type=file], #attachment-private input[type=file]{
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
    max-width: 200px;
}

#attachment .file_size, #attachment-private .file_size{
  font-size: 10px;
  display: inline-block;
  width: 65px;
  text-align: right;
  padding-right: 2px;
}

#email-template{
  width: 590px;
  margin-top: 15px;
}

.jira-fields {
  padding-left: 15px;
  width: 100%;
}
.jira-fields .field-item{
  width:49% !important;
  float:left !important;
  padding: 0px 2px 5px 0px !important;
}

.jira-fields label {
    display: block;
    padding-left: 15px;
    text-indent: -17px;
}

.jira-fields input{
    width: 13px;
    height: 13px;
    padding: 0;
    margin:0 !important;
    vertical-align: bottom;
    position: relative;
    top: -1px;
    *overflow: hidden;
}

.form-errors{
  color:red;
}

.confirm-password-content {
    width:450px;
    margin:auto;
  padding-left:20px;
}

.confirm-password-div{
    text-align:center;
}

#edit-staff-confirm-password-field{
    width:70%;
    margin-bottom:10px;
}
.confirm-password-content .big-text-box {
  width:170px;
}

#confirm-password-button {
		margin-top:10px;
		margin-bottom:10px;
		margin-left:25px;
}

.section.no-border-right{
    border-right:0;
}

.bigcommerce-box-order-details{
    margin-left:2%;
}
.facebox_bigcommerce_billing_address_container,
.facebox_bigcommerce_shipping_address_container{
    width:80%;
}

/* For SMS */

.search-results-row {
  padding: 3px 0;
}

.sms-preview-container {
  background-color: #EEE;
  padding: 10px 7px;
  border-radius: 4px;
}

.sms-preview-item-set {
  padding-bottom: 1px;
  padding-top: 5px;
  border-bottom: 1px dashed #CCC;
}

.sms-preview-item-message {
  background-color: #FFF;
  padding: 5px;
  border-radius: 5px;
  box-shadow: 1px 1px 2px #CCC;
  margin-bottom: 10px;
}

.sms-preview-item-meta {
  font-weight: bold;
  font-size: 89%;
  padding-bottom: 3px;
  color: #666;
}

.sms-preview-list {
  height: 250px;
  overflow-y: scroll;
  margin-top: -7px;
}

.ticket-has-sms {
  padding-top: 5px;
  padding-left: 3px;
}

.search-pagination {
  padding-top: 5px;
}

.search-pagination a {
  cursor: pointer;
}

.search-results-row input[type=radio] {
  top: 0;
}

/* End of SMS */

/* Tooltip */

.tooltip {
    position: relative;
    display: inline-block;
    font-size:13px;
    font-weight: normal;
    color: rgba(0,0,0,0.4);
}

.tooltip .tooltip-text {
    display: none;
    background-color: #f5f5f5;
    color: #888;
    line-height: 26px;
    border: 1px solid #ccc;
    text-align: center;
    border-radius: 6px;
    padding: 5px 0;
    font-size:12px;
    font-weight: normal;

    /* Position the tooltip */
    position: absolute;
    z-index: 1;
}

.tooltip-text ul {
    margin: 0;
    padding-left: 0;
}

.tooltip-top {
    bottom: 125%;
    left: 40%;
    margin-left: -175px;
    width: 350px;
}

.tooltip-right{
    left: 103%;
    width: 350px;
    top: -40%;
}

.tooltip:hover .tooltip-text, .tooltip-input:focus  ~ .tooltip-text {
    display: block;
}

.tooltip .tooltip-input-text {
    text-align: left;
    padding-left: 30px;
}


/* End of Tooltip */


.chosen-drop {
    margin-bottom: 10px;
    font-size: 12px;
}

.chosen-container {
    position: absolute;
    width: 240px !important;
}
.chosen-with-drop {
    display: inline-block;
    width: 450px !important;
}

/* For the My Widgets page */

.column_name:hover {
    cursor: pointer;
}

.mobile-app-link {
  width:140px;
  height: 50px;
}

.staff_password_notice {
    text-align: center;
    padding-bottom: 5px;
}

.form_errors {
    color:red;
    font-weight: bold;
}

.white-color-link a {
    color: white;
}

.white-color-link:disabled {
    cursor: not-allowed;
}

.crm_link_fields {
    padding-top: 15px;
}


.account_name_label {
    padding-top: 10px !important;
}
.facebox_crm_link_form {
    width: 600px;
}

.crm_unlink {
    text-decoration: none !important;
}

.crm_selected_element {
    padding: 10px;
}

.feature-disabled-text {
    padding: 15px 15px !important;
    padding-bottom: 5px !important;
    text-align: justify;
}

#support-center-link-band {
  background:#FFF6BF;
  padding: 6px;
  cursor: pointer;
}

.notice-message{
    padding: 10px;
    background-color: rgba(248, 231, 28, 0.17);
    border: 1px solid rgba(245, 166, 35, 0.17);
    width: inherit;
    border-radius: 5px;
    font-size: 13px;
    color: #4c4c4c;
}

#jira_issue_form input[type="text"][readonly],
#jira_issue_form input[type="password"][readonly],
#jira_issue_form textarea[readonly] {
  background-color: #EFEFEF;
}

.force_text_center {
  text-align: center!important;
}

.custom-domain-edit {
  display: none; /* initially */
}

#custom-domain-add-edit {
  display: none;
}

#custom-domain-add-edit .description {
  margin: -4px 0 0 0!important;
  padding: 0;
}

#custom-domain-add-edit .cname-status.dns-success,
#custom-domain-add-edit .cname-status.dns-failure,
#custom-domain-add-edit .cname-status.dns-empty {
  display: none;
}

#custom-domain-add-edit .cname-status img {
  vertical-align: middle;
}

a#cname-verify-link {
  color: #4A90E2;
  cursor: pointer;
}

/* tooltip in custom domain list */
.custom-domain-tooltip-container {
  display: inline-block;
}

.custom-domain-tooltip-container .tipr_point_top, .custom-domain-tooltip-container .tipr_point_bottom {
  width: auto;
  max-width: 200px;
}

.custom-domain-tooltip-container .tipr_content {
  white-space: normal;
  text-align: left;
}

/* validation popup */
#custom-domain-validation-popup img {
  vertical-align: middle;
  padding-right: 3px;
}

.custom-domain-validation-done, .custom-domain-validation-failed {
  display: none;
}

.custom-domain-validation-progress {
  font-family: 'OpenSansRegular', sans-serif;
  font-size: 11px;
  color: #666666;
  padding-top: 3px;
  padding-bottom: 3px;
}

.custom-domain-validation-progress.done {
  color: #AAA;
}

#custom-domain-ssl-details textarea {
  width: 100%;
  height: 250px;
}

#custom-domain-ssl-expiry-date {
  color: #666666;
}

.preference-description {
    padding: 0px !important;
    margin-top: 10px !important;
}

/* zoho crm oauth */
#crm_push input[disabled] {
	cursor: no-drop!important;
}

.spf-status img {
  vertical-align: middle;
}

.spf-status.spf-verification {
    color: #000;
}